Richa Naidu

Richa Naidu is an experienced professional currently serving as the Digital Content Management Lead for Verizon's Retail Channel since April 2018. Richa has a strong background in digital content deployment and retail strategy, overseeing content management for 1,600 retail stores and implementing process improvements to enhance efficiency. Richa's previous roles at Verizon include Chief of Staff for the Customer Service Channel, where responsibilities encompassed performance analysis, annual planning, and stakeholder management. Richa's career also includes positions in program management at Prudential Financial and MetLife, and operations leadership at Freddie Mac and Diamond Management & Technology Consultants. In addition to real estate investment management since 2006, Richa holds an MBA in Strategy & Finance from the University of Maryland and a B.Sc. in Economics from Northern Illinois University.