Vishnu Varakala is a skilled data professional with a Master of Data Science from The University of Memphis and a Bachelor’s degree in Computer Science from Vignan Institute of Technology and Science. Currently serving as a Gen AI Engineer at Verizon since October 2024, Vishnu previously worked as a Data Scientist at Walmart, where analysis of shrinkage drivers led to a 10% reduction in overall shrinkage. Earlier experience includes a role as a Data Science Student Assistant at The University of Memphis and a Data Scientist position at IMImobile, where the development of an NLP-based AIML model significantly improved ticket routing accuracy and decreased the volume of tickets needing analysis.