Bret Alarcon

Bret Alarcon has extensive experience in customer service and training, currently serving as a Customer Service Representative at Vermont Systems, Inc. since November 2008. In this role, Bret has created educational videos and e-learning courses on recreation software, coordinated training webinars, and collaborated with subject matter experts to enhance educational offerings. Prior to this, Bret worked as a Mobile Mapping Operator at Tele Atlas, where responsibilities included digital mapping and equipment troubleshooting. Additional roles include Golf Pro Shop Sales Clerk at DICK'S Sporting Goods and Service Desk Clerk at Shaw's Supermarkets, both focused on customer service and inventory management.