Jori Rose Schwartz

Jori Rose Schwartz is an experienced professional in customer support and care management, currently serving as the Manager of Customer Support at VERO since August 2024. Previously, Jori held the position of Senior Manager and Manager of Care at Empathy from August 2021 to November 2023. Jori's career includes roles as a Senior Customer Success Advocate and Customer Success Advocate at Nesterly, and Care Manager at Lott Assisted Living Residence. Jori also worked with the Alzheimer's Association as a Care Consultant and served as a Helpline Social Worker and Respite Program Specialist at CaringKind. Early career experience includes a role as a Social Worker in the Cardiac Care Unit at New York-Presbyterian Hospital and as a Case Manager at Hartley House. Jori holds a Master's degree in Clinical Social Work from Columbia University and a Bachelor's degree in Psychology with a minor in Gender Studies from The New School.