Jani Heikkola

Jani Heikkola is an experienced IT Service Manager at the Finnish Tax Administration since February 2012, where responsibilities include aligning customer and business needs with technological capabilities through deep collaboration with various stakeholders. Previously, Jani held multiple roles at Tieto from November 2001 to February 2012, starting as a Senior Testing Engineer and progressing to Senior Customer Service Manager, overseeing media sector customer deliveries and application management services for different industries. Jani's career began at Nokia from May 1999 to October 2001 as an R&D Engineer, focusing on software configuration management and testing. Educational qualifications include a Master of Engineering in Strategic Leadership of Technology-based Business from HAMK - University of Applied Sciences and degrees in Engineering and Marketing from Mikkeli University of Applied Sciences.