Ivana Pesente is a communication specialist at Veronafiere, where responsibilities include the creation and development of projects for Italian and foreign B2B organizations, as well as managing various operational tasks as a personal and executive assistant. Ivana's experience spans roles such as a receptionist at Boschetto Holiday, customer service positions at Lufthansa and Ryanair, and a tour leader, showcasing strong customer interaction and organizational skills. With academic credentials including a Master's in Front Office languages and communication and a degree in languages and cultures for tourism management from the Università degli Studi di Verona, Ivana holds proficiency in English and Spanish, enhancing communication capabilities in diverse settings.