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Andrea Icaza

Customer Success Director at Versa Networks

Andrea Icaza has over 25 years of work experience in various roles and companies. Andrea is currently employed at Versa Networks as a Customer Success Director, where they are responsible for providing networking and security solutions to clients. Prior to this, Andrea worked at Alcatel-Lucent Enterprise for over 11 years, where they held the position of Global Program Manager and Senior Manager. In this role, they provided strategic and operational leadership to global customers and managed a team of 30+ members. Andrea has also worked at companies like Genesys, Nokia, Riverstone Networks, AT&T Mobile Tel, and PG&E Energy Services, where they held managerial and director-level positions in program management, business development, and network services. Overall, Andrea has a diverse background in the technology and telecommunications industry with a strong focus on customer success and strategic relationship management.

Andrea Icaza obtained a Bachelor of Arts degree in Organizational Communication Studies from California State University-Sacramento. The start and end years of their education are not mentioned.

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Timeline

  • Customer Success Director

    January, 2021 - present

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