Michele Batista da Silva Brito

Michele Batista da Silva Brito is a skilled Customer Insights Analyst Senior at Vertem, with a robust background in data analysis and reporting. Prior experience includes roles as Analista de MIS at Winover Contact Center, where responsibilities involved delivering quantitative and qualitative management reports to support business decision-making and process automation, and as Analista de Planejamento e Tráfego at TIVIT, focusing on creating and updating operational reports and analyzing productivity indicators. Michele holds a Pós-graduação Lato Sensu - MBA in Business Intelligence & Analytics from FIAP and a Bacharelado in Technology in Information Technology/System Information from Anhanguera Educacional.