Vertex Service Partners
Rachel Cain, ARM-E, is an accomplished professional in risk management with extensive leadership experience across various industries. Currently serving as the Director of Risk Management at Vertex Service Partners, Rachel has previously held similar roles at Cornerstone Building Brands and Vontier, as well as a Principal position in Insurance Risk Management at Blue Cross NC. Rachel began a career in risk management as a Manager at Sprint. Rachel holds a Bachelor of Science degree in Risk Management and Insurance from Florida State University.
Vertex Service Partners
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Vertex Service Partners is building a community of like-minded companies and leaders that aspire to provide compelling career opportunities for employees and build enduring relationships of trust with homeowners by consistently delivering amazing customer experience. Vertex operates with four core tenants: (1) Contractor of Choice, (2) Employer of Choice, (3) Partner of Choice, and (4) Growth Mindset. Contractor of Choice: We seek to build a customer experience that is 50x better than the competition’s. We utilize technology, best practice sharing, and a customer-first mindset that permeates to our core throughout our organizations to consistently innovate and provide a world-class customer experience that delivers peace of mind to our customers. Employer of Choice: We believe that people are the core drivers of success in any company. Being the best place to work is the only way to win. Our brands aspire to be the destination of choice for estimators, tradespeople, and leaders; create cultures and brands that people are proud to work for; and offer best-in-class training and compelling career paths. Partner of Choice: We strive to make a partnership with Vertex the best decision an owner makes, for their themselves and their team. Growth Mindset: We are Relentless in Our Pursuit of Perfection. We exist to serve and to help our Partners become stronger, better, true versions of themselves, allowing them to realize their full potential, be the best employer and service provider in their local community, and honor the legacy of those individuals who started the business. We provide a wide range of world-class resources through our Partner Services team to help businesses flourish for the long-term.