Charlie Bratton

Charlie Bratton is an accomplished professional with extensive experience in project and operations management within the utility and call center sectors. Currently serving as Sr. Project Manager at VertexOne since December 2020, Charlie previously held the position of Sr. Manager at Utegration LLC and Director of Customer Operations at Sharyland Utilities, L.P., where oversight included a 40-person support call center. Prior roles include Senior Manager, Business Development at Voxai Solutions, where Charlie led the business development team, and Senior Manager, IT at TXU Energy, focusing on call center technology implementation. Additional experience includes consulting at Oncor Electric Delivery and advocating for market strategies at TXU. Educational background includes general coursework from Central Texas College and customer service training from Kaset International.