Alejandra Diaz Gonzalez

Alejandra Diaz Gonzalez has accumulated extensive experience in customer service and information analysis across various sectors. Currently serving as a Customer Service Export at Vertilux since 2022, Alejandra is responsible for customer follow-ups and logistics coordination. Previously, Alejandra worked as a Customer Service Experience Agent at ScotiaGBS Colombia, addressing inquiries related to banking products. Alejandra's career also includes roles as a Bilingual Customer Service Agent at Teleperformance, where customer satisfaction was a key focus, and as an Information Analyst at buho™, providing insights through media analysis. Additionally, experience as a researcher at Universidad de los Andes involved developing tools for monitoring social commitment among students. Alejandra holds a degree from Universidad de Los Andes, complemented by a strong academic background from Instituto San Pablo Apóstol.