Alan McMenamy

Senior Operations Engineer at Vesta

Alan McMenamy has a diverse work experience spanning different roles and industries. Alan started their career at D.A. Servers, where they served as the Chief Executive Officer from November 2005 to August 2014. In this position, they were responsible for leading the company and driving its success.

In 2015, Alan joined Vesta as an Operations Engineer, where they played a crucial role in ensuring the smooth functioning of operations. The specific duration of this role is not mentioned.

During the same year, they also worked at SECURE CONTACT SOLUTIONS, LLC. Initially, Alan held the position of a Customer Service Representative for a brief period in May and June 2015. Subsequently, they were promoted to the role of Supervisor, overseeing a team of up to 50 agents. Their responsibilities included managing team performance, monitoring metrics, and reviewing customer calls to enhance the overall customer experience. Alan held this role from May 2015 to October 2018.

Alan McMenamy attended Mandarin High School from 2002 to 2006, where they pursued a degree in General Studies. Alan later pursued their Bachelor's degree in Computer Science from Southern New Hampshire University from 2017 to 2022.

Links

Timeline

  • Senior Operations Engineer

    May, 2015 - present