Stephen Mitchell

Stephen Mitchell has over 25 years of experience in sales, marketing, and digital transformation. In 1995, they were hired as President of SUCCESS Magazine/The Executive Gallery and was rapidly promoted. During their time there, they enhanced marketing effectiveness by shifting focus to profitable, proprietary products and increased response rates by 103%. In 2000, they were hired as Director of Sales and Marketing for Buckeye Printing and Mailing Services, Inc. where they exceeded incremental revenue increase goals by 25%. In 2003, they were hired by Verizon as an Account Executive where they achieved over 100% of goal including selling division's largest single revenue item and received the President's award for first place ranking within division after one year. In 2006, they were hired as Sales Manager for RockSolidColo where they lead the Sales team to increased revenue and expansion of Data Centers and customer base. In 2008, they were hired by AT&T as an Account Executive and produced positive growth in their first Columbus assignment. In 2010, they were hired by Avaya as Senior Program Manager where they developed teams to facilitate process, grow channel partners and increase revenue. In 2017, they were hired by WESCO Distribution as Special Project Manager where they created a long-term (36 month) plan to digital transform the sales structure (moving from service to consultative selling) for all 422 branches. In 2019, they were hired as President of THE CHRYSALIS GROUP, LLC where they specialize in digital transforming clients from their current state of doing business to the desired state of unified networks and systems, consultative selling and a progressive coaching process while protecting customer experience and increasing revenues and profits. Currently, Stephen Mitchell is Digital Transformation Director at VesuvITas, a Contact Center Selection, Solutions and Consulting company focused on Customer Experience. In this role, they project manages up to 4 large, enterprise projects at one time with multiple teams for billion-dollar companies in the financial and medical verticals, presents weekly Executive Briefings to key stakeholders outlining progress of projects and key milestones, manages vendor relationships to provide solution to meet business requirements, and produces highly accurate ROI and TCO analysis for project planning to ensure financial success.

Stephen Mitchell's education history includes attending The Ohio State University. Stephen also holds certifications from Intelisys, RingCentral, Talkdesk, Five9, and Avaya. The Intelisys certifications were obtained in January 2021, the RingCentral certification was obtained in January 2021, the Talkdesk certification was obtained in January 2021, the Five9 certification was obtained in April 2017, and the Avaya certification was obtained at an unknown date.