Rich Norman is a seasoned IT professional with extensive experience in technical support and project management. Currently serving as a Computer Support Specialist at the Veterans Medical Research Foundation since October 2016, Rich assists users with hardware, software, and networking issues, alongside managing the setup and deployment of various computer systems. In parallel, Rich has been a Project Manager at ConChron since October 2018, providing digital programming services to non-profit conventions in San Diego. Previous roles include Systems/Network Technician II at Bentley Systems, where Rich focused on virtualization and technology troubleshooting, and a Student Intern in Network Administration at San Diego State University. Rich's career began as a Library Clerk and Library Technician I with the City and County of San Diego, where responsibilities included database management and customer assistance. Educational achievements include a Bachelor's Degree in Information Systems and an Associate's Degree in Business Administration from San Diego State University and San Diego City College, respectively, along with a certificate as an Electronics Test Technician.
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