Kenny Scheer

Kenny Scheer is an experienced professional in the financial services and customer care sectors. Currently serving as a Senior Loan Officer Team Lead at Veterans United Home Loans since October 2021, Kenny has a robust background in leadership roles, previously holding positions such as Supervisor of Digital Customer Care at Ameren, where responsibilities included managing support teams and creating customer escalation processes. Kenny's earlier roles include Business Analyst at Magellan Health and various management positions at Macy's Credit and Customer Services, culminating in overseeing numerous teams and projects that enhanced operational efficiency. Kenny earned a B.S. in Business Administration with a focus on Marketing from the University of Missouri-Columbia and has gained extensive skills in customer service, process improvement, and team management throughout a diverse career that began in retail at Staples.