Jack Watkins

Customer Success Manager at VETRO FiberMap

Jack Watkins has a diverse work experience in customer success and client services. Jack started their career as a Customer Success Associate at MediKeeper, Inc. in September 2021 and worked there until April 2023. Jack then joined VETRO, Inc. as a Customer Success Manager in June 2023. Prior to that, they worked as a Customer Success Specialist at GoSite from November 2019 to June 2021. Jack also briefly served as a Customer Success Manager at LeadCrunch[ai] from May 2019 to November 2019. Jack'searliest role was as a Client Services / Account Management professional at BeeSeen Solutions, where they worked from May 2017 to April 2019. At BeeSeen Solutions, Jack was responsible for coordinating and conducting product service onboarding with clients, managing LinkGen and Review Management accounts, maintaining CRM records, and acting as a liaison between internal teams and clients.

Jack Watkins attended the University of Wisconsin-Madison from 2013 to 2017, where they obtained a Bachelor's Degree in Communication Sciences and Rhetoric. In July 2022, they also obtained a certification as a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER.

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Timeline

  • Customer Success Manager

    June, 2023 - present