Joaquin Silva Jr. has extensive work experience in customer success management and technical roles. Joaquin is currently working as a Customer Success Manager at Veza since April 2023. Prior to their current role, they worked as a Senior Customer Success Manager at Veracode from November 2021 to April 2023. Joaquin also served as a Customer Success Manager at GitHub from February 2021 to August 2021.
Before joining GitHub, Joaquin had a significant tenure at HackerOne where they held the role of Customer Success Manager / Technical Account Manager from August 2017 to February 2021. HackerOne focused on empowering companies to protect consumer data and trust by collaborating with the global researcher/hacker community.
Joaquin started their career at WhiteHat Security in 2012, where they held multiple roles including Technical Support Engineer from March 2016 to August 2017, Application Security Engineer from October 2014 to March 2016, and Application Security Specialist from May 2012 to October 2014. Joaquin gained experience in web application penetration testing, vulnerability research, and training at WhiteHat Security.
Joaquin's earlier roles include working as a Telecom Specialist at tms from July 2011 to May 2012, as well as a Telecom Specialist at CCI from January 2011 to April 2011. Joaquin'scareer started as a Supervisor at Areas in January 2010.
Overall, Joaquin Silva Jr. has a diverse background in customer success management, technical account management, web application security, and telecom.
Joaquin Silva Jr. attended Wyotech-Fremont from 2010 to 2011, where they studied Electrician. Apart from their formal education, they also obtained an additional certification in "The Six Morning Habits of High Performers" from LinkedIn in August 2020.
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