Nicole Lilly

Nicole Lilly currently serves as a Talent Development Coordinator at Virginia Housing since January 2023. Prior to this role, Nicole held the position of Senior Manager Area Operations Training at Sykes Enterprises from June 2017 to January 2023, and worked as an Administrative Coordinator in the Admissions Office at the University of Richmond for a brief period in 2016. Nicole's extensive experience also includes a twelve-year tenure at Capital One, where roles ranged from Fraud Detection Representative to Vendor Manager, focusing on training, performance improvement, and operational efficiency. Nicole's educational background includes studies at Lock Haven University of Pennsylvania and ongoing education at John Tyler Community College.