David Klein

David Klein is an accomplished marketing and customer relationship management professional with extensive experience in loyalty programs and consumer engagement. Currently serving as the Director of Customer Relationship Management & Loyalty at VIA Rail Canada since 2014, David leads initiatives aimed at enhancing customer experience and brand loyalty. Prior to this role, David held various senior positions at Aimia Inc., including Vice President of Marketing & Innovation for Aeroplan, where strategic marketing and brand advocacy were key focuses. David's career began at Wunderman and spanned across multiple roles at FCB Direct, contributing to significant business growth and staff development. David holds an MBA and a Bachelor of Science in Chemistry from McGill University.