• Via

  • Shayna Elley

Shayna Elley

Partner Support Operations Team Lead at Via

Shayna Elley is a seasoned professional with a diverse background in community management and partner success. Currently serving as the Community and Operations Manager at Outbound since April 2024, Shayna has demonstrated expertise in partner relations during a tenure at Via that began in February 2021, progressing through roles from Partner Support Operations Manager to Senior Partner Support Operations Manager. Prior experience includes a customer service role at the Ministry of Social Development (MSD) and various positions at Via, including Driver Services Associate and Driver Partner Lead. Shayna holds a Bachelor of Communications with a focus on Public Relations and Media from Massey University, completed between 2014 and 2016.

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Via

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Founded in 2012, Via pioneered the TransitTech category by using new technologies to power public mobility systems, optimizing networks of dynamic shuttles, buses, wheelchair accessible vehicles, school buses, and autonomous vehicles around the globe. Building the world’s most efficient, equitable, and sustainable transportation network for all riders — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the cost of public transit and provide accessible options that rival the convenience of a personal car at a much reduced environmental impact.


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501-1,000

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