Emanuel Phillips Jr. experienced a successful career in technology and operations, currently serving as Senior Manager of Operations & Application Support at ViaPath Technologies since February 2015, overseeing the Application Support Team and the Application Operation Center. Responsibilities include ensuring minimal system downtime, managing level 1 incident responses, and collaborating with DBAs on SQL programming and data fixes. Prior to this role, Emanuel served as Senior Systems Engineer, focusing on troubleshooting and application support. Emanuel's earlier experience includes positions as Systems Administrator and Senior Notification Web Development Specialist at West -- TeleVox Solutions, where responsibilities involved platform operation, application maintenance, and website management. Emanuel holds a Master of Science in Human Environmental Science with a focus on Interactive Technology and a Bachelor of Arts in Interdisciplinary Studies, also concentrating on Interactive Technology, both from The University of Alabama.
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