Michelle Rhines

Michelle Rhines is an experienced professional in support and operations management, currently serving as Director of Support at VIAVI Solutions since October 2025 following the acquisition of Spirent's High-Speed Ethernet, Network Security, and Channel Emulation Testing Business. Previously, Michelle held multiple leadership positions at Spirent Communications from August 2000 to October 2025, including Director of Support and Sr. Manager of Support, where responsibilities included overseeing global support teams, enhancing operations through process optimization and automation, and managing critical escalations. Earlier roles at Caw Networks and Earthlink involved extensive technical troubleshooting, team mentorship, and quality assurance, while Michelle's early career included roles in technical support and emergency medical services.