vibefam
Gabriel Phan is a seasoned professional in customer success and operations, currently serving as the Head of Customer Success and Operations at vibefam since August 2024. Prior to this role, Gabriel held various positions at ShopBack from May 2021 to August 2024, including Associate Director of Operations and Senior Operations Lead for Financial Services, where responsibilities included managing downstream operations and enhancing merchant experience through Salesforce Service Cloud. Gabriel's experience also encompasses a role as Vendor Experience Manager at foodpanda, where vendor communications and operational issues were managed, as well as previous positions at Flower Chimp and foodpanda that focused on operations management and vendor onboarding. Gabriel holds a Bachelor's degree in Business Administration and Management from UCSI, complemented by a foundation degree and early academic achievements in the Science Stream.
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vibefam
Vibefam is the partner of choice for fitness businesses. We power top fitness businesses with the only business software they need to scale their business. We have helped boutique fitness brands 10x their revenue since joining us by leveraging on our operational and marketing automations. Community is at the heart of what we do, and we have built a strong user base of more than 100000 across Singapore, Malaysia, Hong Kong and Vietnam. Join our growing network of boutique studios and accelerate the growth of your brand today!