Ayala Jinkis

Ayala Jinkis is a Customer Success Manager at Vicarius since January 2024, specializing in case studies and customer retention. Previously, Ayala served as Operations Manager at Margalit Startup City from March 2020 to October 2022, focusing on strategic business and customer retention. Prior roles include Operations Manager at BrandTotal, where responsibilities included employee relations and strategic planning, and Customer Success roles at AniView, centering on customer retention and satisfaction. Ayala also held the position of Partner Program Manager for Faculty-Industry at The Faculty of Engineering, Tel Aviv University, where development and management of partnership strategies were key functions. Ayala holds a Bachelor's degree in Psychology from Tel-Hai College and completed studies in Creativity & Leadership at Stanford Continuing Studies.