Jordan Hamblen

Customer Success Engineer at Vicarius

Jordan Hamblen has a diverse work experience in the field of technology. Jordan is currently working as a Customer Success Engineer at Vicarius since 2022. Prior to that, they worked as a Senior Technical Account Manager at Central Technology Solutions from 2019 to 2022. In this role, their responsibilities included understanding the technical needs of customers and providing efficient products, designing on-premise and IAAS systems, and building relationships with customers.

Before joining Central Technology Solutions, Jordan worked as a Help Desk Support Specialist at Campbell County, Virginia from 2017 to 2019. Jordan also gained experience as a Help Desk Specialist at Liberty University from 2016 to 2017.

Their earlier experience includes working as a Network Administrator at Molloy College from 2011 to 2016. In this position, they designed, configured, and maintained network equipment, managed the Cisco Call Manager phone system, and maintained the Campus CCTV and security systems. Jordan also designed backup and recovery systems and networks for remote campuses and offices.

Overall, Jordan has a strong background in technical account management, customer success, help desk support, and network administration.

Jordan Hamblen completed a Bachelor's degree in Computer and Information Systems Security/Information Assurance from Western Governors University in the years 2018 to 2021. Additionally, Jordan has obtained several certifications including Cisco Certified Network Associate Routing and Switching (CCNA) from Cisco, CompTIA A+, CompTIA Network+, CompTIA Project+, and CompTIA Security+ from CompTIA, and the Linux Foundation Certified System Administrator (LFCS) from The Linux Foundation. The specific months and years when these certifications were obtained are not provided.

Links

Previous companies

Timeline

  • Customer Success Engineer

    June, 2022 - present

View in org chart