Shahire Jansen

Kaleido Support Specialist at ViCentra

Shahire Jansen has over 20 years of work experience. In 2021, they began working as a Kaleido Support Specialist for ViCentra. From 2010 to 2022, they worked as a Senior Customer Care Advisor for Roche Diabetes Care Deutschland GmbH, where they provided in-depth information about products and services, troubleshoot technical failures, documented incidents, and conducted outbound campaigns. From 2008 to 2010, they worked as a Business Travel Consultant for JALPAK International (Europe) B.V., a Sales Manager for Endeavour Events, and an Inside Channel Account Manager for 3Com. From 2006 to 2008, they worked as a Miles & More Agent for Lufthansa Global Tele Sales GmbH. In 2005, they worked as a Community and Development Agent for the Curaçao Tourist Board. From 2002 to 2005, they worked as an Outbound Telemarketer for Research voor Beleid and a Travel & Tour Operator Agent for Does Travel & Cadushi Tours. Finally, in 2001, they worked as an Entertainment Specialist for Hotel Calypso.

Shahire Jansen began their educational journey in 1992 when they attended St Ignatius College Curaçao for their secondary school education. In 1997, they moved on to ROC Leiden for a Vocational Education in Tourism and Leisure Management. Shahire then continued their studies at ROC Utrecht, where they earned their Vocational Education in Tourism and Leisure Management in 2002. The following year, they joined the Erasmus Exchange Program at Università degli Studi di Bergamo, where they studied Economics. Finally, in 2006, Shahire graduated from Inholland University of Applied Sciences with a Bachelor of Applied Science in Business Administration (International Business & Management Studies).

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Timeline

  • Kaleido Support Specialist

    June, 2022 - present