Shan Dagli is an experienced professional in the financial services industry, currently serving as the Head of Service for the Direct Investor Business at Victory Capital since March 2021, focusing on enhancing investor experiences through service and product delivery. Previous roles include Head of Intermediary Solutions at Envision Financial Systems, Inc., where Shan oversaw financial services trading software solutions, and Vice President of Dealer Operations, managing client service and operations. Additionally, Shan held positions such as General Manager at Criterion Holdings, LLC, and Vice President of Intermediary Operations at OppenheimerFunds, where responsibilities included overseeing operational relationships and servicing. Shan began a career in finance as Director of Transfer Agent at Janus Capital Group. Shan holds a Bachelor of Arts degree in History from the University of Saint Mary.