Elisa Videra provides Video Conferencing, Enterprise Voice and Digital Signage services worldwide, with global solution delivery and global managed services. We work with all leading video technologies to help our customers with the platforms and equipment they have chosen and compliment their environment with the best possible combination of equipment that is available. 

Our exceptional service and customer support is fundamental to our business. We help large multinational enterprises to meet their unique and often demanding requirements and needs with our international team of services experts. Our 24/7 follow-the-sun service desk directly supports our customers’ users with fast response and resolution times.

Elisa Videra stands for quality and security. Our business operations are built using an ISO9001 model with global certification across all of our countries. We hold the much sought after ISO27001 standard for Security. We are proud to be one of the few providers globally to hold this certification within the Video Conferencing business. 

Elisa Videra is part of Elisa Corporation, a successful telco in Northern Europe that has attained market leadership in both Finland and Estonia. Our mission is to enable a sustainable future through digitalisation. We use digitalisation to resolve issues that are important to people, society and to sustainable development, including equality and action to help limit climate change.

Elisa Videra employs over 100 people located across Europe and Asia: Finland, Sweden, Norway, United Kingdom, Spain, Italy, Russia, Germany and Singapore. 

Enterprise Software

Telecommunications

Technology

Elisa Videra

Pasi

Juha Valtavaara

Milena Aro

Heidi Nuorgam

Annika Packalén

Suvi Haanpää

Patrick Gordin

Marta R.

Eero Rask

Tom Stins

Pauli Honkkila

Owe Ekman

David Carr Mbcs Citp

The Customer Support and Service team at Elisa Videra is dedicated to ensuring exceptional customer experiences through prompt and effective assistance. This team manages 24/7 support operations, addressing technical issues and inquiries related to video conferencing and enterprise voice solutions. They also oversee contract compliance and invoicing, ensuring clients receive accurate billing and service fulfillment, while fostering long-term customer success and satisfaction through personalized support and proactive engagement.

Customer Support and Service

Operations and Project Coordination

Product Management and Development

Customer Support and Service

About

Team members

Other teams at Elisa Videra

Operations and Project Coordination

Product Management and Development