Alanna MacGillivray

Alanna MacGillivray is an experienced professional in customer success and business development, currently serving as a Principal Customer Success Manager at Vidyard since July 2017, where key contributions include recruiting and leading a high-performing team of Business Development Representatives (BDRs). Prior roles encompass serving as an advisor for the Canadian Market at Krystaline Technology, team lead for sales development at ACL, and business development manager at QuickMobile, with a focus on generating leads for Fortune 2000 accounts. Additional experience includes inside sales coordination at Kryton International Inc. and a sales and logistics role at Walter Energy, where responsibilities included managing export shipments and quality analysis. Alanna holds a B. Tech from the British Columbia Institute of Technology and has additional education from Simon Fraser University.