Stacey Edlund currently serves as the Customer Service Manager at Viega LLC, a position held since April 2019. Prior experience includes roles as Relationship Manager and Client Onboarding Specialist at Ascent Processing Inc. from April 2017 to April 2019, and Director of Quality, Customer Experience at TSYS from August 2015 to April 2017. At TSYS, responsibilities included partnering with Shared Services Operations and Sales teams to enhance client satisfaction and drive performance, alongside managing the Net Promoter Score (NPS) team. Prior to that, Stacey held the roles of Director of Customer Support and Manager of Application Support at Lanyon from January 2011 to July 2015, focusing on translating business strategies into clear goals, ensuring service level targets, and facilitating business process improvements. Early career experience includes serving as Supervisor of Application Support at The Active Network from December 2007 to January 2011.
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Viega LLC
Viega North America is the leader in cold press technology. Since coming to the United States in 1999, they've provided innovative solutions and systems for plumbing and HVAC across commercial, industrial, residential, and marine sectors. With more applications and approvals, Viega press fittings promise higher durability, quality, and versatility on the job – no matter the application. Currently, Viega offers more than 3,000 products, including Viega ProPress®, Viega MegaPress®, Viega PureFlow®, MegaPress® CuNi, and Radiant heating and cooling systems. Viega LLC also offers a variety of educational opportunities. Their technical training consultants bring real-world experience, industry knowledge, and engagement directly to contractors, engineers and suppliers through in-person and online workshops. In-person training is available at seminar centers in Colorado and New Hampshire. Learn more: viega.us
