Arzu Zeynalova

Arzu Zeynalova is a professional with extensive experience in the insurance and customer service sectors. Since August 2024, Arzu has been serving as a Business Services Associate at VIG Re, where responsibilities include supporting underwriters and ensuring operational efficiency. Prior to this role, Arzu worked at DEFEND INSURANCE GROUP as a Claims Adjuster and a Claims Administrative Assistant, focusing on client communication and claims management. Arzu's experience also includes roles in customer service and operations management, with a history of improving client satisfaction and operational processes across various organizations, including AFN Trade MMC and Azerbaijan Premium Travel Company. Arzu holds a Bachelor's degree in Library and Information Science from Baku State University, obtained in 2017.