Cortney Long

Cortney Long is a Remote Service Desk Analyst at Vigor, LLC, since April 2020, providing support to users across locations from Oregon to Alaska and managing onboarding, offboarding, and account changes in Active Directory. Prior experience includes roles as a Desktop Support Specialist Tier 2 at Gridworks.us, where user management in Okta was a focus, and as an IT Support Specialist Tier 2 at Smiles Dental, overseeing IT deployments and hardware upgrades. Cortney has also served as a Project Management Support Specialist at Banfield Pet Hospital, coordinating nationwide software deployments and administrative tasks. Additional experience spans help desk roles at HR Block and Unisys, as well as quality assurance and office management positions earlier in the career.