Viking Group Inc.
Julie Faunce has over 15 years of experience in IT support roles, currently serving as an IT Support Analyst at Viking Group Inc. since January 2012, where previous positions included Senior Help Desk Technician and Help Desk Technician. Prior to this, Julie worked at Bronson Healthcare as a System Analyst - Level 1, achieving senior analyst status within six months and managing Help Desk calls. Additional experience includes IT Maintenance Tech at Granco Clark, Inc., where responsibilities involved providing first-level technical support, and roles at Flexfab, LLC, and The Grand Rapids Press in data entry and customer service. Julie pursued education in Information Technology as a Desktop Support Technician and is currently working towards an Associate's degree at Kellogg Community College.
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Viking Group Inc.
For nearly 100 years the name Viking has represented global leadership in fire protection. Today, the companies of the Viking Group (Viking Corporation, Viking SupplyNet, Viking Fabrication Services, and Viking Plastics) provide independent fire sprinkler contractors with integrated solutions for any fire protection challenge. The Viking Group provides customers with the following advantages: Quality: Our reputation for quality has been developed by focusing on continuous improvement in all elements of our business – from the products we manufacture to the services we provide. Breadth: The largest selection of fixed fire protection products and services ensures single-point solutions for any fire protection challenge. Support: Knowledgeable and experienced customer service and technical support at every point in the project process. Innovation: From valves that are easier to install and maintain, to automated fabrication capabilities, Viking's product innovations have been developed by understanding the needs of our customers. Availability: With 50 company-owned locations worldwide, and a host of independent distribution partners, Viking’s products and services are available when and where our customers need them.