Customer Service Team

The Customer Service Team at Village Concepts Retirement Communities is dedicated to ensuring residents and their families feel welcomed, informed, and supported. This team, which includes roles such as Front Desk Receptionist, Server, Administrative Assistant, and Communications Manager, works collaboratively to handle inquiries, provide essential information, and facilitate smooth day-to-day operations within the community. Their efforts help create a warm, family-like atmosphere in line with the long-standing tradition of personalized care established by the Brown family.