Andreas Michael Schreiber

Senior Customer Support Operations Manager at Vimcar

Andreas Michael Schreiber has a diverse work experience spanning various roles in IT support, customer support operations, social media management, and web administration. Andreas Michael'smost recent position was as a Senior Customer Support Operations Manager at Vimcar since April 2021, where they previously held the role of Technical Support Analyst since June 2017. Before that, they worked as a Support Engineer at Optivo, an Episerver Company, from October 2016 to April 2017. Andreas Michael also had a freelance career as an IT Specialist & Support/Blogger, providing social media and IT consulting services and founding SnapnWalk.de, a platform for SnapWalks in Germany. Andreas Michael briefly worked as a Social Media Manager at Werbeboten Media in 2015. Prior to their freelance work, they held positions such as IT Service at PAUL IT-Service GmbH from December 2008 to March 2015, IT Service Specialist & System Administrator at CompuOne from April 2002 to September 2009, and Media Producer, Web Technician, and Administrator at Chemie.DE Information Service GmbH from April 2005 to October 2008. Andreas Michael started their career as an IT Trainer & System Administrator at Computer Bildung Berlin from December 2001 to December 2002 and also worked in a similar role at Didactica Berufsbildungs GmbH from November 2001 to February 2002.

Andreas Michael Schreiber pursued their higher education at various institutions. From 1993 to 1996, they attended the Freie Universität Berlin, where they studied Diplom-Geologie. Following this, they enrolled at Humboldt-Universität zu Berlin, where they studied Diplom-Informatik from 1996 to 2008. In addition to their academic qualifications, Andreas obtained relevant certifications, such as the "Professionelle Nutzung und Konfiguration von optivo® broadmail" from Optivo, an Episerver Company, in December 2016, and the "Microsoft Certified Technology Specialist" certification in July 2013.

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Timeline

  • Senior Customer Support Operations Manager

    April, 2021 - present

  • Technical Support Analyst

    June, 2017