PT Data Entry Assistant

Job Description

The Data Entry Assistant plays a significant role in ensuring a positive customer experience. This role is responsible for receiving and recording payments timely and accurately. The Data Entry Assistant will ensure timely posting of receipts, balance batch deposits, electronically deposit physical checks to the bank, and be a primary contact for payment distribution and eligibility troubleshooting. 

We are looking for someone who is driven, detail oriented, and can stay engaged and motivated through long independent task-driven work.  While prior experience is not required, familiarity with computer systems will be an advantage and sufficient 10-key entry skills will come in handy. This is a role that is imperative to our overall success as a company on the forefront of benefits administration. 

This role is Part-time and will collaborate with one other Posting Coordinator. To ensure proper coverage, this role will work the 12:30pm to 5:00pm shift with a 30-min lunch. The two Data Entry Assistants will work together, with a slight overlap in schedules for the purpose of meeting before the shift change. 

Job Responsibilities:

• Receive, review, and post checks to ensure membership eligibility is appropriately forwarded to benefit carriers.
• Research and reconcile customer accounts and work with other team members to resolve payment discrepancies.
• Prepare and scan daily cash deposits and manage monthly and weekly physical deposit mailings.
• Update and maintain the internal posting dashboard, along with prioritizing and monitoring customer needs to ensure timely records are available.
• Collect, track, and update internal systems for NSF transactions.
• Serve as the point person for external and internal cross-functional inquiries and requests around payment issues.
• Develop and adopt best practices for accounting and business processes.
• Continuous process improvement and assisting teammates with projects, training, and reporting.
• Support additional projects as assigned.

Qualifications:

• 0-2 years of experience in data entry at a technology company (SaaS experience preferred).

• Proven ability to resolve customer discrepancies with great customer service.

• Detail oriented with excellent organizational skills and an aptitude for information technology.

• Proficiency in check posting processing preferred but not required.

• Ability to work on-site, Monday through Friday between the hours of 8:30am-5pm.

What Will Help You Excel

• Alignment with Vimly’s core values, fundamentals and strategic goals

• Strong organization, multitasking and project management skills

• Must be a self-starter, detailed oriented, excellent follow-up and organizational skills

• Exceptional written and verbal communication aptitude

• Must be able to gather, organize and analyze data

• Have a passion for continuous improvement

• Strong interpersonal skills, a demonstrated ability to build relationships and effectively connect with others, an approachable demeanor

• Highly motivated, with an enthusiasm for employee engagement and a desire to seek out new ways to engage with employees

• Creative and process improvement oriented: you’re constantly looking for ways to make things work more efficiently

• Proactive problem solver, adaptable, flexible, and customer service oriented

• High level of personal integrity, as well as the ability to professionally handle confidential matters, and show an appropriate level of judgment and maturity

• Self-starter who pays extreme attention to detail and strives for excellence

• Experience with 10-Key and MS Office including: Word and Excel

What We Offer

Pay range: $20.00 - $22.00/hour. Actual compensation offered may vary depending upon many factors, including a candidate’s skills, qualifications, experience, and location.

This role is part-time and does not meet eligibility requirements for Vimly's medical, dental, vision, life insurance, 401k and supplementary benefit options.

For part-time positions, we offer:

• Sick time based on State or local requirements

• Volunteer time off

Vimly Benefit Solutions is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Vimly is also committed to the full inclusion of all qualified individuals. As part of this commitment, Vimly will ensure that persons with disabilities are provided reasonable accommodations. Vimly is prepared to modify or adjust the job application process, or the job or work environment, to make reasonable accommodations to the known physical or mental limitations of the applicant or employee, unless the accommodation to impose is an undue hardship. If reasonable accommodation is needed, please contact HR@Vimly.com.