Andrew H. is a seasoned professional with extensive experience in technical support and client services, currently serving as Lead Technical Client Services Rep in the Assist Desk at VinSolutions since October 2016. Expertise includes escalation support for complex scenarios involving the VinSolutions Performance Management team and certified roles as an Integration Specialist and CRM Specialist, providing critical support and training to team members. Prior experience at Rosnet involved client services and training for a restaurant CRM, while a technical consultant role at Sprint focused on retail sales operations and customer support. Andrew H. holds an Associate of Arts degree in Photography and Philosophy from Metropolitan Community College-Blue River. Recognized for exceptional customer service within the first two months at VinSolutions, Andrew has exhibited a strong commitment to client satisfaction throughout a diverse career.
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