VinSolutions
Andrew H. is a seasoned professional with extensive experience in technical support and client services, currently serving as Lead Technical Client Services Rep in the Assist Desk at VinSolutions since October 2016. Expertise includes escalation support for complex scenarios involving the VinSolutions Performance Management team and certified roles as an Integration Specialist and CRM Specialist, providing critical support and training to team members. Prior experience at Rosnet involved client services and training for a restaurant CRM, while a technical consultant role at Sprint focused on retail sales operations and customer support. Andrew H. holds an Associate of Arts degree in Photography and Philosophy from Metropolitan Community College-Blue River. Recognized for exceptional customer service within the first two months at VinSolutions, Andrew has exhibited a strong commitment to client satisfaction throughout a diverse career.
VinSolutions
As the provider of Connect CRM, Connect Automotive Intelligence, and the supporting suite of Connect solutions, VinSolutions helps thousands of dealerships know more to win more. VinSolutions’ industry-leading tools—including customizable customer relationship management, automated marketing, and desking—help dealerships drive more leads, increase profits, and accelerate the path to purchase. Connect CRM and its supporting solutions equip dealers with exclusive, unmatched consumer data insights that enable them to personalize every shopper experience and streamline the sales process—all with the continuous, consultative support of a Performance Manager. VinSolutions is part of a powerful set of solutions from Cox Automotive that help your marketing, sales, service, and operations workflows stay in sync.