James H.

James H. is an experienced Collaboration Technology Services Specialist at Vinson & Elkins since January 2022, with a previous role as Service Engineer II at Mechdyne Corporation from May 2018 to January 2022. Prior to that, James held multiple positions at Charter Communications and Bright House Networks, focusing on knowledge management, technical support, and customer care. Expertise includes producing knowledge base content, analyzing data for quality improvements, and training new hires. James holds a Master of Business Administration from the University of Phoenix and a Bachelor of Science in Management Information Systems from the University of Central Florida.