Rui V. has a diverse work experience spanning multiple industries. They most recently worked as a Partnerships Specialist at FindHotel starting in August 2022. Prior to this, Rui served as a Customer Service Manager at Mizuno Corporation EMEA from August 2021 to August 2022.
In 2020, Rui worked as a Supply Chain Specialist at Van Iperen International. Their responsibilities included order management, delivery coordination, stock maintenance, contract follow-up, and preparation of necessary documentation.
From September 2019 to August 2020, Rui worked as a Quality Team Lead at JUST EAT, monitoring productivity and quality outputs, performing quality and compliance monitoring, and supporting vendor quality performance reporting.
Prior to that, Rui worked at ASOS.com as a Customer Service Team Lead from May 2017 to August 2019. They implemented continuous improvement strategies, developed and implemented policies to drive quality improvement, and worked with cross-functional teams to enhance productivity.
From January 2016 to May 2017, Rui served as an Advisor at Concentrix, where they maintained and updated CRM databases, managed customer queries through various channels, and ensured high-quality service.
Rui's earlier experience includes roles such as Customer Operations & Supply Chain Lead at Wireless Lighting Store Ltd from September 2009 to November 2015, and Service and Customer Support Supervisor at Pharmion from March 2007 to September 2009.
Additionally, Rui co-founded LaFinka Barcelona in September 2005 and held positions at Hovione as an Order Processing Supervisor from January 2003 to August 2005, and as an Order Processing Specialist from September 2000 to January 2003.
Rui V. obtained a Baccalaureate degree in 1997 from the Polytechnic Institute Lisbon. In 2020, Rui commenced their studies at the University of Chichester, majoring in Project Management with a focus on Project Management and Quality Management. Rui is also in the process of obtaining a certification in Business Analytics from Growth Tribe, with the year of completion expected to be in 2022.
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