Lance Ballew

Technical Support Account Manager at VIOLIN Systems

Lance Ballew has a diverse work experience in the technology industry. Lance has worked for multiple companies, including Wells Fargo, Sigma Solutions, and various NetApp contractors. In their roles, they have served as a Support Account Manager, Storage Management Consultant, Cluster ONTAP Professional, and Storage Engineer. At Wells Fargo, Sigma Solutions, and the NetApp contractors, they provided account management for notable companies such as Verizon Wireless, Aetna, Walmart, and Charter. This involved 24/7 customer support, case resolution, upgrade path, and quarterly reporting. Additionally, Lance worked as a Resident Engineer, offering daily support for hardware, software, and configuration for Violin Memory all flash arrays. Lance also specialized in designing and implementing Cluster Data OnTap and 7-mode Hardware setup and configuration migrations for fortune 100 customers in the Data Center NetApp practice. In 2014, Lance joined Violin Systems as a Technical Support Account Manager. Lance provided technical support and customer service for companies like Verizon Wireless, Walmart, Aetna, and Charter Communications. Lance'sresponsibilities included installing, configuring, and managing all aspects of customer hardware and software, as well as performing upgrades for Violin Memory all flash arrays and 7700 controllers. Overall, Lance Ballew has a strong background in account management, technical support, and hardware/software configuration in the technology industry.

Lance Ballew attended Eastfield College from 1981 to 1982, where they studied architecture. During their time at Eastfield College, they did not obtain a degree. There is no information available about any additional certifications or qualifications Lance Ballew may have obtained.

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