The Customer Service and Operations team at VIP Attractions ensures a seamless and exceptional experience for guests at the Club Mobay and Club Kingston lounges. The team includes roles such as Customer Service Executives, who oversee guest relations and service quality; Deputy Directors of Airport Operations, who manage overall operational efficiency; Digicel Airport Agents, responsible for assisting with connectivity and customer inquiries; and Customer Service Representatives, who provide direct support and address guest needs promptly. Together, they maintain the high standards and unique cultural presentation that VIP Attractions is known for.