Emma Michelle McBlain

Emma Michelle McBlain is an experienced professional in member experience, sales, and management within the fitness and hospitality industries. Currently serving as an Experience Consultant and Duty Manager at Virgin Active since February 2023, McBlain previously held roles such as Head of Membership, Sales & Retention at GetSetGo! Family Clubs, demonstrating a strong background in customer experience and events management. Additional experience includes supervision and management positions at Local Hero Fulham and Jack & Beyond, along with a diverse history in the food and beverage sector at GAIL's Bakery. McBlain holds various certifications in emergency first aid, food hygiene, and COVID-19 safety training. Educational credentials include a Bachelor of Arts in Drama Theatre and Performance Studies from the University of Roehampton, complemented by early years development and health-related studies.