Chris Preston

Chris Preston is an accomplished professional with extensive experience in operational management and regulatory compliance within the telecommunications sector. Currently serving as the Operations Regulatory Compliance Manager at Virgin Media O2 since April 2012, Chris drives compliance with emergency service regulations and oversees a team responsible for auditing and governance of customer data. Prior roles include Contact Centre Manager at IBM, leading large technical support teams, and Customer Service Operations Manager at Telewest Communications, where Chris established a national back office department and won a regional award. Chris's career began as a Telecoms Field Engineer and progressed through various technical and management positions, highlighting strong leadership and operational performance skills. Chris holds a degree in Building Studies, Surveying Engineering from the University of Central Lancashire.