Matthew Powell

Matthew Powell is an experienced professional in customer service management, currently serving as the Customer Service Manager at Virgin Wines since October 2015, where responsibilities include overseeing an award-winning team and ensuring high standards of customer support. Prior roles at Virgin Wines include Customer Accounts Manager and Senior Customer Account Specialist, focusing on delivery service quality and order tracking. Previous experience includes an Assistant Campus Manager position at Professional Linguistic and Upper Studies, where management of English language courses for international students was key, and a Telephone Campaign Fundraiser role at the University of St Andrews, successfully raising £3000 for university initiatives. Matthew Powell holds a Bachelor's Degree in Medieval History and Middle East Studies from the University of St Andrews, completed in 2015.