Virginia Credit Union
Dwight C. Lee Brooks has over 20 years of experience in data analytics and business intelligence. Dwight C. Lee is currently the Senior Vice President of Enterprise Data Analytics at Virginia Credit Union, where they lead the implementation of data science, business intelligence, data warehousing, and data governance strategies for the entire organization. Under their leadership, the department has achieved significant results, including a lift in loans and deposits through a predictive model, improvements in digital onboarding completions, and increased efficiencies in collections outbound and inbound processes.
Prior to joining Virginia Credit Union, Dwight worked at PNC Bank as the Vice President of Business Analytics and Optimization - Default Operations. In this role, they were responsible for solving business problems in default operations through data analytics and business intelligence tools.
Dwight's extensive experience in data analysis and management began at Capital One, where they held various leadership positions over a span of 20 years. These roles included serving as the Sr. Director of Data Analysis - Card Ops Servicing / Fraud / Collections / Recoveries and the Director of Data Analysis - Card Ops Collections / Recoveries. During their tenure at Capital One, Dwight led large teams, managed budgets, drove efficiency savings, implemented automation initiatives, and represented the company as an expert data witness for the SEC.
Overall, Dwight C. Lee Brooks has a strong track record of leveraging data to drive business improvements and has extensive experience in leading data analytics teams.
Dwight C. Lee Brooks obtained a Bachelor of Science (B.S.) degree in Mathematics from Hampden-Sydney College from 1988 to 1992. Later, from 2010 to 2015, they pursued a Master of Science (M.S.) degree in Business with a concentration in Decision Sciences and Business Analytics from Virginia Commonwealth University - School of Business. Currently, Dwight is enrolled in the Customer Experience Certificate Program at the University of Richmond, which is set to be completed in 2022.