Andrea Rosas Cordero has a diverse work experience. Andrea currently works at Virket as a Customer Success professional. In this role, they are responsible for ensuring customer satisfaction.
Prior to their current position, Andrea worked at Rocketfy as a Service Leader. Andrea was responsible for providing specialized attention to sellers and community leaders in Latin America. Andrea 'stasks also included managing shipments and logistics, as well as constant communication with suppliers. Andrea successfully managed a team of people and achieved the assignment of a Key Account Manager with a partner carrier.
Before working at Rocketfy, Andrea worked at Kolors as a Brand Ambassador. Andrea 'smain responsibility was to communicate the genuine interest in creating the best user experience. Andrea successfully managed security protocols and developed an attention manual.
Andrea also has experience working in the public sector. Andrea worked for the Government of the State of Puebla as a Communications Coordinator. Andrea 'sresponsibilities included developing strategies for museum tours and historic zones in Puebla City. Andrea also coordinated public events in collaboration with the state's tourism agency and managed teams of interns.
Prior to their work in the public sector, Andrea worked for CHIVAS FC as a Communications Coordinator. Andrea 'srole involved creating invitations for official tryouts and coordinating administrative and operational tasks. Andrea was also responsible for managing content for social media and videos.
Andrea's earliest work experience was at Kimberly-Clark, where they worked as a Market Manager. Andrea 'stasks included coordinating events and activations in sales floors and managing teams of demonstrators. Andrea also negotiated spaces in supermarkets and handled operational processes related to changes and returns.
Overall, Andrea Rosas Cordero has a strong background in customer success, communications, and team management. Andrea has experience in both the private and public sectors and has achieved notable accomplishments in each role they have held.
Andrea Rosas Cordero obtained their Licenciatura degree in Comunicación Empresarial from Grupo Educativo Siglo XXI. Andrea studied at this institution from 2016 to 2019.
February, 2023 - present
Customer Success Operations And Enablement Manager at vCom Solutions
Vice President, Customer Success at Nauto
Vice President Of Account Management And Customer Success at Innovapptive
Director Of Customer Success at sikka.ai
Customer Success Enablement Manager at Ellucian
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