Jerbie dela Cruz

Jerbie dela Cruz, CLF, serves as a Customer Success Manager at Virtru since April 2022, leveraging extensive experience in data management and operational leadership. Previously, Jerbie held the position of Customer Data Management Lead at Equinix, where productivity improvements of 20% were achieved. At S&P Global Market Intelligence, numerous initiatives, including the LEAN project for OTT data collection automation, resulted in significant time savings and high approval ratings for knowledge-sharing sessions. Prior roles include various management and operational positions at HSBC, where Jerbie implemented automated systems and led teams to enhance quality and efficiency in KYC processes. Educational qualifications include a Bachelor of Science in Psychology and several specialization programs in project management, business analytics, and software product management.