Joshua Busic

Joshua Busic is a seasoned IT professional with extensive experience in operations and customer support across various industries. Currently serving as the Director of Information Technology Operations at Virtual Sprout since July 2022, Busic previously held the role of Director of Customer Support at TrueCommerce, where responsibilities included managing performance expectations and developing support operations. As Managed Services & Operations Manager at CGI, Busic oversaw a high-volume support team and led initiatives involving service level agreements and client retention processes. Busic's lengthy tenure at Cardinal Health spanned over 16 years, with progressive roles in EDI implementation, ecommerce application management, and enterprise command center operations.