Jhon Carl Largo is an experienced professional in account management and customer service, currently serving as the Director of Account Management at Virtual Staffing Solutions since November 2021, where responsibilities include leading the account management team and fostering client relationships. Prior experience includes roles as a Service Delivery Operations Team Lead and Senior Client Service Manager at Accenture, an Assistant Manager at both Optum and EXL Philippines, and various leadership positions at Convergys, where a strong emphasis was placed on metrics such as NPS and quality compliance. Jhon Carl Largo holds a Bachelor's degree in Biology/Biological Sciences from MSU - Iligan Institute of Technology.
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