Virtuo
Maria Victoria V. is an accomplished professional with extensive experience in customer care and business development. Currently serving as Senior Customer Care Team Manager at Virtuo since March 2019, Maria Victoria is responsible for overseeing the Customer Care team, establishing OKRs and KPIs, and enhancing collaboration with other departments. Previous roles include Team Lead for Customer Experience at Virtuo, Business Development Assistant at Weekendesk, and Strategic Planner at MODO SANTIAGO. Maria Victoria's educational background includes specialized master's degrees in Marketing and Service Management and International Management, complemented by diplomas in Business Development and Marketing. Maria Victoria's diverse expertise encompasses consultative sales, strategic planning, and communication strategy development for various organizations.